Subject: Hydraulic unit


I just wanted to say thank you for all the work that was carried out on the ----- hydraulic unit last week, your quick response and professional service is much appreciated.

Moving forward please can you attend site to discuss the following -

  • ---- overhaul
  • ---- knife arm issue (as discussed with John ----)
  • ---- overhaul/ service
  • Discuss preventative maintenance for ----- to carry out
  • Discuss service contract


Maintenance Team Leader

Date: 3 October 2018

Subject: Price for site visit

Hi Gary,

Many thanks for arranging the site visit today to look at our mill accumulator. From my point of view it was very enlightening. John and Connor explained to me how the accumulator needs to be balanced between gas and oil volume. I would like to say they are a credit to your team.
Finally please forward me a cost so that I can get a PO in place before the holidays.

Robert Birchall
Plant Engineer

Date: 20 December 2016

Subject: Message from Customer

Good Afternoon
Order received today - great service thank you.

Kind Regards

Date: April 28th, 2016

Subject: Quote HQQ39607/1

The proportional valve I ordered off you arrived this morning.
It is fitted and the machine is now back in operation. 
Thank you for the quick delivery and the help given to us in rectifying the fault.


Date: October 30, 2015

Subject: RE: pro-forma

Hi Dale,

Pump and parts arrived yesterday as you said, fitted and working fine. Many thanks for a first class service.


Date: 13 August 2015

Subject: RE: purchase order
Hi Dale,

Just spoke to my colleague ... (who I believe spoke to yourself last night) saying you had good news for me, and just as he was telling me the cylinder arrived, I would like to give a big thanks for all your help in sorting this out for me it is greatly appreciated!
Again many thanks
Date: May 20, 2015

Subject: PO42048C from Quote HQQ35387/2
Hi Gary

Many thanks to You and Paul for being proactive ... it was really appreciated...
Have a great Christmas and fingers crossed for an improved lead time

Thanks again
Project Buyer

Date: December 18, 2014

Subject: Thank you!

Dale / Denroy,

You two are amazing! Thanks for pushing these Rexroth Controller a week early! We should be receiving them today!

Best Regards,

Date: December 17, 2014

Subject: Gearbox Lube visit


Many thanks for the fast response in arranging Gavin to visit at short notice yesterday to assist us in getting the correct oil supply to our project.
The FAT eventually went well and was completed to our customers satisfaction by 19:30, whew.

Test Consultant

Date: December 2, 2014

Subject: HYQUIP Quotation HQQ34956/1
Hi Lee

Can you use the same ref 1133 please and may I take this opportunity to thank all AT HYQUIP

Best Regards
Support Manager

Date: November 19, 2014

Subject: Thank you for the coupler and help
Dear Lee,

Following the email yesterday, we have received the coupler and installed it! It works perfectly!
I would like to say a big thank you for helping us on this and really appreciate your patience and help.
Really thank you to all of you (including Bob and Sarah) once again.

Acquisition Engineer

Date: August 26, 2014

Subject: Arthur’s visit to Italy

Hi Bob,
We had a very successful installation in Italy. So, I’d just like to say a big thank you to you, Arthur and everyone involved at Hyquip.

Best regards,

Date: May 8, 2014

Subject: pod-CHEERS!
Hi Dale,

Any time I dealt with you I had a timely clear response from you while I have been pushed hard for info. We have received the pumps and many thanks.

Senior Project Engineer

Date: March 17, 2014

Subject: Rexroth valve, emergency

Dale has sourced the correct Q spool valve and I have placed the order verbally. I am currently processing and PO number which should be with you today/tomorrow.
Thank you to you and the team for excellent service this morning.

Kind regards
PM Co-Ordinator/Planner

Date: February 24, 2014

Subject: Order
Hi Gary,

The order number is 35327.
If you would like to send me your bank details I will do a bank transfer straight away.
It would be useful if we can have an account for the future as we do get similar enquiries and I must say you have been great to deal with.

Kind regards

Date: February 11, 2014

Subject: HYQUIP Quotation HQQ30436/2
Good Afternoon Dale,

That’s perfect, thank you very much for the information and for your help with this, its greatly appreciated.

Kind regards,
Product Engineering Dept.

Date: January 12, 2014

Subject: Order
Hi Dale
Just a quick email to thank you for the service you gave us getting the Roemheld intensifiers, they arrived at today lunch time.

Kind regards
Maintenance Services Co-Ordinator

Date: January 9, 2014

Subject: Schematic

Thanks for all your help yesterday. Very pleased with how it has all come together...

Best Regards
Test Engineer

Date: September 12, 2013

Subject: Update


That’s great thanks,
All paperwork accepted signed off, pipework install complete, test rig set up. Gavin is underway with filling the system.

Thank you for your assistance in achieving this tight schedule

Date: August 22, 2013

Subject: Hydraulic pump

Hi Paul,

Many thanks for the information Paul, If I provided an order number is there any chance I could get it by Friday or even pay by company credit card whatever is the easiest for you, also due to your assistance and friendliness we will also be dealing with you in the future.

Health & Safety / Site Maintenance Officer
Date: June 25, 2013

Subject: E20555-MF10-10-A

I have received the sign copy of the above drawing this morning.

Thank you, your help was much appreciated.

Date: March 5, 2013

Subject: Quotation HQQ25773/1
Good afternoon Dale,

Just wanted to say a BIG thank you for coming back to us so quickly.
If all my suppliers were this efficient it would make my life so much easier !!
It always makes it a pleasure dealing with HYQUIP as you are always so efficient.

Kind regards
Account Manager

Date: February 6, 2013

Subject: Hyquip Offer Good Service
Hi Gary

The valve has arrived and customer has collected thank you for a good service

Centre Manager

Date: January 26, 2013

Subject: Far Better Service at Hyquip
Hi Dale,

Thanks for your help. Would you be able to look at the valve with a view to repairing it? We currently use a company in Leeds for our hydraulic needs, however in this instance you have provided a far better service, and I would like to know more of your companies capabilities with a view of using you more. We currently have on our site 5 large machines that use a lot of hydraulic equipment, and are in need of servicing and updating etc.

Out of interest could you quote for the following items? Hydac 10 LTR Bladder repair kit c/w ring and seals Hydac 36 Ltr Bladder repair kit c/w ring and seals Voith internal gear pump 32cc + 8cc R/hand IPV4/3-32/8-271


Date: November 8, 2012

Subject: Lubrication Units
Morning Gary, Paul,

As discussed, I can confirm that this week I have raised the Purchase Requisition for the Lubrication Units on yourselves. Congratulations!

We were particularly impressed with your depth of knowledge and understanding of our requirements at the recent meeting. We very much appreciated you making the time and effort to visit us.

Over the course of the next week or so you will receive a Purchase Order raised against your quotation (HQQ20918_5) and our Requirements Specification.

Thank you again for your support and I wish the project all the success.

Best Regards

Engineering Operations Manager

Date: June 1, 2012

Subject: Hyquip become a preferred supplier
Gary just thought I would put in writing how much we appreciated the effort made by Hyquip in trying to solve a GE problem. We haven’t been a customer for very long and your attitude proves that having you as an approved supplier was a sound decision. Please also pass this message on to Adrian.

Many thanks,
Laurence Procurement Operations Manager

Date: May 2, 2012

Subject: Successful & Timely Refurbishment
I am delighted to be able to say that ... (as of this morning) have now completed all the FAT testing and the rig and the CSM can now be handed over ... to complete ... Inactive Commissioning prior to delivery. This will be handed over via suitable transfer note and permits to work once the ... has presented the ... test definition and associated risk assessments (etc). This is a major milestone and the team are to be commended on their significant efforts, well beyond normal expected commitment expected of .../Hyquip/... staff.
Please pass on my appreciation to all the staff involved not covered above, a major win for the CSM team.

Gary Project Manager

Date: April 25, 2012

Subject: First Class Service
RE: HYQUIP Quotation HQQ21523/1

Hi Dale,

I will see if ... and will be in touch, thank you for your first class service.

Cheers, Neil

Date: February 9, 2012

Subject: Quotation HQQ21224/1

Blimy!! Impressed at the speed of the quote, Thanks Lynne

Date: January 17, 2012

Subject: Warranty Expiration for Project VENTUS

It was great to work with you, Adrian, Paul, and the Hyquip staff on this extremely successful project with BAE.

I hope we can find other work in the UK where we can team up again soon.

Best Wishes, Fred

Date: December 19, 2011

Subject: Overseeing Installation of the Therminol SP HPP
Hi Jack,

Firstly, both Robin & I would like to extend our appreciation of David’s skill and knowledge and assistance during last weeks attendance to Dounreay for the overseeing of the installation of the Therminol SP HPP, he is a credit to Hyquip.

Secondly, can you update me on the additional costing of the full LTQR certification relating to the HPP we discussed a little over a week ago, as DSRL are wanting to move forward with this.

Technical Director

Date: December 5, 2011

Subject: Enerpac Catalogue
Hi Alister,

Thanks for sending the Enerpac catalogue to us so quick. Can you advise price for the following RCS-302 RSM-200 Can you confirm the rsm-200 will fit onto the pump that comes with the rcs-302.

Kind Regards
PIM Manager

Date: November 29, 2011

Subject: Hyquip documentation

Thanks for your speedy response, it’s greatly appreciated
JCB Project Engineer

Date: November 16, 2011

Subject: Hyquip provide quick turnaround
Hi Gary,

Thank you very much for your prompt reply. I am passing the quote on to our Design Engineer and hopefully we shall see a result in an order.
Best Regards
Senior Development Engineer

Date: November 14, 2011

Subject: Hyquip offer a better job

Hi Alister
Thank you for going into ..., Nick and Phil were very impressed with the visit, ..., I understand you ... doing a slightly different/better job.
Any problems please give me a call.
Thank you

Date: November 14, 2011

Subject: Hyquip customer is very happy
Good Afternoon Alister,

Many thanks for the quick turn around on this project. Both MRM and our client are very happy.
One quick question, were there any additional costs associated with the repair of these two accumulators ...

Many thanks,


Date: November 11, 2011

Subject: Gary adds value
Thanks for the update & good thinking on your behalf Gary.
I should have thought of that myself so we have clean start for the fittings.

Senior Buyer

Date: November 10, 2011

Subject: Hyquip excel with lube units
Hi Gary

Just had a look at the lube units on our shop floor and they look very good.
Mechanical Engineer

Date: October 12, 2011

Subject: Quick response leads to order

Thanks for your prompt attention. My order will be placed on Monday.
Maintenance Manager

Date: September 2, 2011

Subject: Hyquip provide quick turnaround
Hi Lee

Just to say thanks for the quick turnround.
Customer happy again.

Kind regards
Product Support

Date: September 1, 2011

Subject: Hyquip Service
Dear Dale,

Thanks for your friendly and honest business attitude


Date: August 30, 2011

Subject: Hyquip fast track drive coupling

Just a short note to let you know we have received the standard coupling.
We wish to thank you for expediting the coupling and your valued support. Can you also pass on our thanks to Glynn who provided assistance in your absence.
Any improvement that you can obtain for earlier delivery for the “special” coupling will greatly assist our programme and would appreciate it if you can continue to manage. 

Best regards
BAE Systems (Operations) Ltd

Date: August 4, 2011

Subject: Hyquip help to improve Scissor Lift design

We have managed as Alister suggested changing the scissor lift design to 1 ram instead of 2. It works miles better so please pass on my regards for his help with this.


Date: July 19, 2011

Subject: A big THANK YOU
To all the team at Hyquip,

A big THANK YOU for delivering our Cooler & Thermostat yesterday.

The order number is 4500266647 and you should have received it this morning.


Carl, JCB Project Engineer

Date: July 12, 2011

Subject: Hyquip Helps to Keep Plant Running

Thanks for your help yesterday, we ran last night and all was well.


Maintenance Manager

Date: June 30, 2011

Subject: Hyquip has a wealth of knowledge & expertise
Hi Alister,

Just to let you know that I have created Purchase Reqs internally so as PO should be with you very soon.
Thanks again for all your help and knowledge at such short notice – much appreciated.

Best Regards
Materials Co-Ordinator

Date: June 28, 2011

Subject: Bosch Rexroth & Hydac – Hyquip Provides A Fast Response
Hi Alister,

First, thanks for the fast reply and support ...

Best Regards


Date: June 25, 2011

Subject: Excellent Service

Hi Dale,
I never received a quotation in such a short time like you! Thank you very much.
If I get any feedback of this inquiry, I will come back to you soon.
Have a nice day.

Date: May 5, 2011

Subject: Replacement Hydac Filter Element


Thank you, exactly what I need!


Date: February 16, 2011

Subject: Engineering Support, Case Drain Pressure

Hi Alister,
Thanks for the visit yesterday ...
Your professional opinion is very much appreciated and thank you!
I think it would work best for us if you could add the pipework re-route to the quote and de-commission the filters in line?
I’ll look forward to seeing your quote and hearing from you soon.
Many thanks

Date: February 9, 2011

Subject: Sound construction and design


... I pressurised the cylinders with a hand pump to see how long it would take before natural leakage would cause the shot bolts to retract. I have looked at it today AND the bolts are still extended.

It has been about 6 weeks since I pressurised the cylinder so the basic system appears to be of sound construction and design.

Date: January 5, 2011

Subject: Hyquip gave 110% on this VENTUS effort


... We feel that Hyquip gave 110% on this VENTUS effort, and hope to work with yourselves again on a future UK projects.

If you could send me your invoice for installation as soon as possible after completion, ... will pay both at the same time. Thank you.

Best Wishes for the New Year

Dr. Fred

Date: January 5, 2011

Subject: Riversdale Swing Bridge Hydraulic System & Installation

Many thanks to all on the team who contributed so much to make this project such a success...
From Everyone at Cheshire West & Chester

Date: December 14, 2010

Subject: Bosch Rexroth Valves

Hi Gary,
Thanks for your prompt response.
Please proceed with order at quoted prices...

Date: December 6, 2010

Subject: Purchase Order for Toggle Clamps

Good Afternoon Lee,
Thank you for dealing with me today. As discussed please find purchase order for the Car lane CL-550-LHTC, Delivery method by post. As soon as I have received the pro forma invoice I will send the money through by BACS.
Thanks for the great customer service.
Gail, Director

Date: November 25, 2010

Subject: Excellent Piping Job

That piping job was excellent pass on my thanks to Dave as I didn’t see him before I left. Can you give me a quote for the same set of equipment as per the first press. It would be a two off and I think the longest lead was the PCB card so can you give me this asap.
Best regards

Date: November 1, 2010

Subject: Special Thanks to Gavin & the Hyquip Team

We completed our milestone of the build with an hour to spare, which Gavin was key. So please pass on my thanks and the thanks from ... Directors Team. His support was very much appreciated particularly the personnel inconvenience he endured ... 
Again Thanks
Gary, Project Manager

Date: October 29, 2010

Subject: Great Team Effort

Probably most of you are asleep now, but just a short note to congratulate you all on meeting the PBI.
It has been a great team effort, and I know a lot of personal sacrifices have been made along the way. The rig has come along way in a relatively short space of time from DPD’s late last year, to the construction we have now (I was going to say cradle to grave....but it just didn’t feel right) so everyone should be proud of their efforts.
If I have missed anyone off the list I apologise, but please pass this message on to everyone involved.
Regards, Simon

Date: September 7, 2010

Subject: Trackglide maintenance

Hi Lee
Thank you for your report and the great service, we will consider all of those points and I will discuss them further with my engineering department, hopefully we can apply them on next year maintenance, see you next year.

Many Thanks
Best Regards
Systems Maintenance Engineer

Date: June 17, 2010

Subject: HL Ref: C175/162 JIN 110 – Hyquip Proportional Valve

Good Morning Dale,
Just for information, the repaired proportional valve arrived at my office this morning. Many thanks to Hyquip and yourself for the warranty service with this valve.
As the warranty report indicated impact damage through poor packaging at some point, I haven’t opened the box as I wish to ensure it remains suitably packed and protected from damage until required onboard the receiving ship where it will be fitted by a Bosch Rexroth Service Engineer from St Neots.
Best Regards and thanks again
Defence Operations Manager

Date: May 14, 2010

Subject: Hydac Accumulator Gas Valve

Hello Jack,
Many thanks for the manual it is exactly what I need, and thanks also for the very prompt reply.
Kind regards

Date: February 4, 2010

Subject: Purchase Order

Hi Kathy,
Thanks for your prompt reply & the very interesting information.
Thank you for your all your help.
Best Regards
Engineering Manager (Projects)

Date: February 2, 2010

Subject: Rexroth Drives

Dear Paul,
Thank you for your kind assistance earlier this week, which was greatly appreciated by all on site.
Kind regards
Managing Partner

Date: April 6, 2009

Subject: Sincro 2 fire

Thanks for the costs, they have been forwarded to our relevant department who will update the req, and release it. You should receive this soon.
Please pass on my personal thanks to Gavin, he worked with professionalism and realised the importance of the time scale that we were working to and ensured that this was achieved.
Maintenance Manager

Date: December 4, 2008

Subject: Threaded inserts

Hi Glynn,
Great, I’d be looking for M6 size. Say around 10 -15mm deep or whatever standards nearest. I’d be looking for 50 to start and test and then a first order of 300.
Best Regards

Date: September 26, 2008

Subject: HYQUIP Quick Quote

Thank you for all your help, the urgent requirement has gone away; my customer has been able to borrow a spare from another plant. I now have to wait for authority to re-order replacement spare.
I will keep your quote on file.
Thank you

Date: September 26, 2008

Subject: Hydac Enquiry

Hi Glynn
Thanks for the speedy reply.
The idea of the cooler circulating it’s own oil from the tank is great, this takes away any danger of damage to the cooler if a problem occurs on the return pressure.
Our oil tanks are 200L and the timber crane uses max oil flow of 130 LPM at max pressure of 250 bar. Can you supply a 24V cooler that can circulate its own oil and would I be correct to say I need a 4 KW cooler.
Best Regards

Date: September 2, 2008

Subject: Replacement Pump


Just a quick update note to thank you and Paul for assistance when it was needed. The ‘Nitrile’ pump did arrive as planned. It was duly fitted since all connections were straight swap job as predicted. On initial running of the new unit, there was still noise evident which was a surprise but in some way not unexpected. The pump did appear to self prime as Paul indicated should be the case. Whilst investigating the running of the new unit I was feeling around the unit trying to pin-point the source of noise. During this survey I applied hand forces to the unit pipework. Whilst lightly pushing the suction pipe towards the pump the noise level varied and appeared to get louder. I then lightly pulled on the same pipe away from the running pump and the noise appeared to reduce in volume almost to the point where it there was no unusual noise at all. This instigated checks, whilst shut down, around the suction pipe location trying to determine why such small applied forces should have the affect. The unit was run without the suction ‘strainer’ in place and there were reduced noise levels evident although quiet could not be used to describe the result. During the removal of the suction pipe it was established that what appeared to be a ‘normal’ dowty sealing washer was in fact the route cause of the noise. A new dowty was then inserted and the suction line securely tightened for the follow-on testing. During subsequent testing, noise levels were mainly ‘normal’ with the occasional apparent rattle ( for want of a better word! ). Testing was resumed with the developed pressure apparently stable and acceptable. During the current testing, which is an on-going necessity, the pump start-up is quiet. The occasional ‘rattle’ ( and it is very intermittent ) is only evident when the pressure is established at the required 70 bar. 
Once again, thanks to you and Paul for your prompt and useful advice.


Date: January 26, 2008

Subject: Carr Lane Price & Stock Check Request

Hi Glynn
Price is fine – how do I proceed with the order?

Date: January 26, 2008

Subject: Site Installation – Aerospace

Excellent, keep up the good work Paul! ... I will speak with ... regarding the temporary power supply & make sure you have that for when you need it! I will also instruct ... to tie up with your men on site for when we are in a position to start laying the frames & flooring ... I have now have feedback from the electrics ... who tell me that they are in a similar position to you ... they anticipate being finished by the start of March for your info ... Thanks for the update also ... everything seems to be going to plan & I am happy with what I have seen so far!
Best Regards

Date: January 23, 2008

Subject: WD01-88-00585 Requirement

Many thanks for the quick response
Technical Services Manage

Date: January 7, 2008

Subject: Carr Lane Price & Stock Check

Thanks for your prompt reply, am I right in assuming that the CLM-8-TI has a standard M8 x 1.25mm pitch thread? Also how do I go about ordering?
Distribution Account Manager

Date: December 17, 2007

Subject: Service Visit – Pump Test & Commissioning

Job went very well, turbine was returned to service 24 hours earlier than planned. Very impressed with the service Hyquip & Dave provided. I have asked Dave to investigate further works for the future which I believe he will speak to you about when he returns to work.
Mechanical Engineer

Date: December 17, 2007

Subject: Query

Hi Glynn,
Thank you, we will try to place a purchase order within a day or two.
Date: October 23, 2007

Subject: Status

Considering all the effort you put into this project I feel I should tell you the latest position ... and thank you for your time, patience and professionalism.
Kind regards
Roger Butterworth
Date: October 18, 2007

Subject: Boeing Aircraft Stringers

Hi Paul,
Thank you, this is very helpful.
Have a wonderful day!
Date: October 17, 2007

Subject: Copy of Purchase Order

Hi Paul,
Thanks for letting me know you have it safe n sound
Date: October 1, 2007

Subject: Carr Lane

Hi Glynn,
Thanks for the quote.
Please forward a Proforma Invoice for 55 number Pip Pins 3/8″ Dia x 2″ Grip.
Best regards
General Manager
Date: September 24, 2007

Subject: Hydraulic Hose Query

Thanks Paul, much appreciated.
Date: September 19, 2007

Subject: Carr Lane Order Progress

Hi Glynn,
Thanks for getting back to me so quickly.
That’s great news Thanks.
Date: September 12, 2007

Subject: Rexroth Enquiry

Thanks Paul,
We finally managed to get it sorted!
Many thanks for your help, hope to do business with you in future.
Have a good weekend
Best Regards
Date: September 7, 2007

Subject: Service Visit

Hi Lee,
I have raised the order. The number is 4503162817. The hard copy is in the post. If you could let me know next week what the total cost will be I can then amend the order for payment.
Thanks for your help

Date: August 8, 2007

Subject: Repair Of Hilma Swing Sink Clamps

Hi Paul,
Thank you for the price of repairs for the 3 Hilma Swing Sink Clamps. Please proceed with the repairs.
Thank you

Date: August 2, 2007

Subject: Carr Lane Keensert Heavy Duty Metric Inserts

Paul thanks for that will you please copy ... as I am away on holiday from today for two weeks
Thanks again

Date: July 31, 2007

Subject: Rexroth VT 5004 Amp

Thanks Paul, Information was helpful made some adjustments to the card and is running ok at the moment.
Thanks for your help
Melbourne, Australia

Date: July 30, 2007

Subject: Business Development & Quality Assurance

Hi Paul,
Thank you very much for keeping me updated with the continuing improvements, much appreciated.
Vicky Senior Buyer

Date: July 20, 2007

Subject: Instability When Retracting Cylinder

Hi Paul
We fitted the flow controller yesterday & the results were perfect, in fact just inserting the valve without closing it at all was enough to fix the problem. As I am on holiday from Friday please confirm the price to Mike & he will let you have an order number to invoice against. Many thanks for your assistance.

Date: July 5, 2007

Subject: Skip Hydraulics

Thanks Paul you’ve been very kind.
Problems I’ve been having stem from me being electrical and the hydraulic design engineer having left. The skip hydraulics have been modified both in the skips and on the manifold. The former being quite effective but the latter not so...
Again many thanks
Date: July 5, 2007

Subject: Hilma Vice Quote Request
Hi Paul,
Thanks for the quote and for pointing out my size error! I will pass the quote on to my boss and will be in touch should I get the OK to buy.
Kind Regards,
Workshop Technician

Date: June 29, 2007

Subject: Hilma Vice 23080e.pdf
Dear Paul,

Thanks for your prompt reply and wealth of information regarding my enquiry. I will get back to you with a detailed request for a quote as soon as I can.
Kind Regards,
Workshop Technician

Date: June 25, 2007

Subject: Rexroth Enquiry

See my comments in red
As soon as I get the confirmation and the last price I shall get an order raised

Date: June 21, 2007

Subject: Rexroth Enquiry

Thanks for your quote.
Herewith we confirm the order, so kindly arrange and send the material.
Kindly confirm whether you would accept credit card otherwise give us your bank details, also confirm carriage to Dubai is courier.
We await your reply urgently.


Date: June 21, 2007

Subject: Hydraulic Cylinder
Dear Paul,

We acknowledge with thanks the receipt of your offer & will get back to you shortly.

With Regards

Date: June 20, 2007

Subject: Panel Enquiry
Many thanks for your assistance Paul.

Kind regards,
TT Controls Manager

Date: May 24, 2007

Subject: Power Packs
Please thank all concerned for their efforts in being able to table sufficient information for our client to believe we have an understanding of what is required.
Thanks again
Principle Design Engineering

Date: May 18, 2007

Subject: Sincro 2 – Replacement Pump

Thank you for your assistance this weekend. Very much appreciated.
DS will be sending your offices a PO to cover the job.
Also I believe SF is instigating hydraulic servicing with yourselves, so with any luck we should have trouble free weekends in the future.

Once again Thank you
Engineering Manager

Date: May 16, 2007

Subject: Hydac Enquiry

Many thanks for the rapid response


Date: May 3, 2007

Subject: Your Offer for Rexroth Axial Piston Pump
Dear Paul,

We have received your Proforma Invoice and Bank Details. Please let us know the total weight of the material.
Thanks & Best Regards,
Karachi, Pakistan

Date: April 25, 2007

Subject: Hyquip Website Enquiry

Hi Paul,
Thank you for your prompt reply, we will look into this and I will be in contact with you very soon

Date: February 12, 2007

Subject: Hydac Enquiry

Thanks for the quick reply
Support Engineer

Date: February 9, 2007

Subject: Rexroth Enquiry
Att: Paul,

Thanks For Your Quick Response,
Please kindly send the proforma invoice without freight charges as you will have send it to my freight agent in UK.
Best regards,

Date: February 7, 2007

Subject: Rexroth Enquiry
Dear Paul,

Thanks very much for your quick reply to my inquiry. I’ve looked at the diagram of the pump you suspect to be the one. I so much appreciate your efforts.
Thanks once more
Abuja, Nigeria

Date: February 6, 2007

Subject: Rexroth Valve
Dear Mr. Paul

Sorry for the delay as I was abroad for 1 month. Please accept the same price this time, we send you the order as enclosed. Please send Proforma Invoice with complete bank details for remittance in advance.Thanks for your co-operation.
Uttaranchal, India

Date: February 2, 2007

Subject: Hydac Enquiry

Thanks for info this looks like the one required
Need to buy Qty 1 at this time do you accept credit card payments if so I will phone tomorrow


Date: January 25, 2007

Subject: Step Test Rig

It was a very good meeting, everyone in our team was happy with it. May I take this opportunity to thank you for your hospitality; also I would like to thank the other parties for their efforts and presentation.

I look forward to hearing from you soon.


Date: January 18, 2007

Subject: Rexroth Proportional Valve Drivers

Thanks for your help, much appreciated.
As discussed, we retro CNC controls to sheet metal machines and only when they fail. So it is always about delivery for me, cost is also important. I hope there may be some future in it for us.

Date: January 18, 2007

Subject: Bogie Application

Thank you for your quick response.
The hydraulic packs are going inside the facility but it is an extremely large building and is only made of corrugated steel. This means that the temperature of the air will get to -20 deg C but the packs will be shielded from the rain, snow etc...

Kind Regards,
Electrical Design Engineer

Date: January 12, 2007

Subject: Lubrication System
Good morning Lee,

Just a quick e-mail to thank you very much for all of the work and effort yourself and your colleagues have done for us over the past few months.
I didn’t get chance to thank Bernie yesterday so if you could pass my many thanks on to him as his work on site is excellent, its exactly what we wanted and the quality is far better than anything we could have managed.
This order for us is a key one for future business, so our main priorities for this contract were to supply a quality drive package and within the time scale requested by our customer. With your on time delivery, flexibility to come to site when we needed, quality, and quick response with the second quotation/installation this has helped us keep on target for this date.
Fingers crossed this will lead to future orders from which we can both benefit. Many thanks again for all of your help.

Best regards
Projects team leader

Date: March 22, 2006